Boingg Revolutionizes Kids' Furniture with In-House Manufacturing and Inventory-Less Innovation
When setting up a room for a child in India, most parents face a binary choice: settle for generic, "brown-and-another-shade-of-brown" furniture from unorganized local markets, or pay a small fortune for high-end imports. The middle ground—functional, aesthetic, and safe furniture built specifically for kids—was a vast, ignored space.
Enter Neha Indoria, Co-founder of Boingg. After a decade in the corporate world at companies like Infosys and Citibank, Indoria teamed up with her brother-in-law to solve a problem she felt personally as a mother. By building an inventory-less, tech-enabled manufacturing engine, Boingg is now offering over 1,400 SKUs that cater to kids from infancy to their teens, bringing color and customization to a market that was stuck in the past.
From a failed furniture-rental experiment to owning the entire manufacturing value chain, Indoria's journey is a masterclass in pivoting toward profitability.
The Problem: The "Brown Furniture" Monotony
In 2018, when Indoria’s daughter was three, she went looking for furniture to set up her room. She quickly realized that the market was bifurcated into cheap plastic or expensive luxury. The mass-premium segment was entirely missing. "Nobody really was addressing kids as a segment... you would get brown and another shade of brown and that was about it," Indoria recalls.
Even major horizontal platforms like Urban Ladder and Pepperfry had limited options for children. The lack of choice wasn't just aesthetic; it was functional. Standard furniture doesn't account for the unique safety factors, material requirements, and ergonomic needs of a growing child.
⚠️ The Kids' Furniture Gap
- Zero Customization: Most players relied on imports, making it impossible to tweak designs.
- Safety Concerns: Lack of specific focus on non-toxic materials and rounded edges.
- Inventory Bloat: Traditional models couldn't offer variety without high storage costs.
- Market Neglect: Horizontal platforms treated "Kids" as a tiny sub-category rather than a dedicated niche.
The Solution: Inventory-Less and In-House
Boingg differentiates itself by doing something most modern D2C brands avoid: manufacturing everything in-house. By owning the factory, they can offer extreme customization that importers cannot match. But the real "growth hack" was their inventory-less model.
"We don't keep stock... that has allowed us to do two things: first, it allows us to create more and more products... second, we are able to save costs on real estate and dead stock," says Indoria. This agility has allowed them to scale to 1,400 unique designs without the massive overhead of traditional furniture retail.
Hero Products: The Bunk Bed Breakthrough
Initially, the team was skeptical about bunk beds, fearing they were too expensive for the Indian mass market. However, by testing the category on platforms like Pepperfry first, they discovered a huge latent demand. Today, bunk beds are one of Boingg's hero products, proving that parents are willing to pay for value and "wow factor" in their kids' rooms.
🚀 The Boingg Pivot Playbook
- Step 1: B2C Furniture Rental (Failed experiment in 2015).
- Step 2: B2B Furnishing for budget housing like Oyo and Nestaway (Built volume).
- Step 3: Platform-Led B2C (Tested products on Pepperfry/Urban Ladder).
- Step 4: Brand-Led D2C (Launched Boingg.in with in-house manufacturing).
Implementation: Supply Chain Rigor and Flat-Packing
Shipping bulky furniture across India is a logistical nightmare. To solve this, Boingg moved to a flat-pack model. "By just making one piece and having it shipped... it would lead itself to damages and volumetric costs would go very high," Indoria explains.
Flat-packing not only reduced shipping costs but also made the brand more resilient to "last-mile" issues. If one piece of a bunk bed is damaged in transit, the team can simply ship that specific panel rather than having the entire unit returned—a massive save on margins and customer satisfaction.
— Neha Indoria
The Human Side: The "Show Up" Mantra
Indoria is open about the exhaustion that comes with building a startup while raising a young daughter. Her calendar is a tight dance between office hours (9 AM to 4 PM) and "mom time." When she feels tired or loses focus, she relies on a simple rule: Just show up at the office.
She also emphasizes the importance of honesty and loyalty in hiring. "Trusting your company with somebody else's hand is difficult... the intention should be that we are going to build this together." For Boingg, a candidate’s willingness to "do whatever is required" is more valuable than a rigid job description.
Future Vision: Creating the Market
While competitors are starting to emerge—including house brands from larger platforms—Indoria welcomes the competition. "The market is developing... and we're grateful for it because it brings more attention towards what's happening," she says. The vision for Boingg is to move beyond just furniture and become a comprehensive decor and accessory brand for every stage of a child's growth.
Key Takeaways for D2C Founders
- Marketplace First: Use platforms like Pepperfry or Amazon to validate your price points and categories before pouring money into your own D2C site.
- Inventory-Less Agility: If possible, move to a make-to-order model. It frees up capital for R&D and allows for a much larger product catalog.
- Solve the "Middle": There is a huge "mass-premium" segment in India that is tired of cheap quality but can't afford luxury. That's where the real scale lies.
- Own the Hard Parts: While outsourcing is easier, owning manufacturing can be a competitive moat if it allows for customization and quality control that others can't match.
Boingg is more than just a furniture company; it’s a brand that represents the "nothing into something" spirit of entrepreneurship. For Neha Indoria, the greatest satisfaction comes from looking at a room and saying, "This did not exist last month, and now it exists, and I did it."