Mobisoft Transforms Digital Product Development Through AI-First Engineering and Transportation Innovation
When Nitin Laoti moved from a small village near Pune to pursue engineering, he could hardly have imagined that his journey would lead to co-founding Mobisoft—a company that has evolved from mobile-first services in 2009 to becoming an AI-first product development powerhouse serving global enterprises across healthcare, logistics, and transportation sectors. From his early days running a small web development company right after graduation to building comprehensive transportation solutions that address urban mobility challenges for 70% of the world's population by 2050, Nitin's story embodies the rapid transformation of India's technology services industry in the AI era.
Today, as artificial intelligence reshapes entire industries and threatens traditional IT service models, Mobisoft stands at a fascinating inflection point. The company has successfully transitioned from offering generic mobile development services to building specialized AI solutions, proprietary transportation products, and consulting frameworks that help enterprises integrate AI capabilities without disrupting existing operations. Through strategic product development, global client partnerships, and a clear vision for AI-enabled efficiency, Mobisoft represents how Indian technology companies are reinventing themselves to remain relevant in an increasingly automated world.
• 50+ deployments of transportation solutions across global markets
• 15+ years of digital product engineering expertise since 2009
• Global presence with offices in Houston, Texas and Pune, India
• AI-first transformation leveraging ChatGPT era opportunities since 2022
• Healthcare partnerships with university research groups and startups
• Transportation focus addressing 70% urban population shift by 2050
This conversation explores how Mobisoft is navigating the AI revolution while building product-focused revenue streams, the strategic shift from pure services to productized solutions, and why the future belongs to companies that can seamlessly integrate AI capabilities into existing enterprise systems rather than forcing disruptive technology adoption.
From Village Beginnings to Technology Entrepreneurship
Early Life and Educational Foundation
Nitin Laoti's entrepreneurial journey began in circumstances that shaped his practical approach to business building and problem-solving. Growing up in a small village near Ahmed Nagar, his early exposure to resource constraints and community-focused thinking would later influence Mobisoft's approach to building solutions that address real-world challenges rather than pursuing technology for its own sake.
"I'm originally from a very small village near to Pune. So I'm from Ahmed Nagar, and one of the villages from Ahmed Nagar," he describes his rural origins that provided grounding in practical problem-solving and community needs assessment. The transition from village life to Pune for engineering education represented more than geographic mobility—it embodied the classic Indian technology entrepreneurship story of leveraging education to create opportunities that extend far beyond individual advancement.
The decision to pursue computer engineering positioned Nitin at the intersection of India's expanding IT services boom and emerging global demand for digital solutions. However, unlike many engineering graduates who joined established service companies, his immediate post-graduation choice to start his own venture reflected an early recognition that entrepreneurship offered more direct paths to meaningful impact and financial independence.
First Entrepreneurial Venture and Early Lessons
Immediately after graduation, Nitin launched his first company focusing on web development and educational product development—a strategic choice that provided foundational experience in client management, project delivery, and business operations that would prove essential for Mobisoft's later success. "Right after my graduation I got opportunity to start something my own in IT field. So I started off IT company, a small service company specifically in the area of web development and education, educational product development," he explains the early venture that served as entrepreneurship training ground.
The two-to-three-year experience running this initial company provided crucial business education that traditional employment could not offer. "That also taught me like basic foundation of how to run a business from scratch," he reflects on lessons that encompassed everything from client acquisition and project management to financial planning and team coordination.
More importantly, this early venture taught practical lessons about technology market dynamics, customer needs assessment, and service delivery standards that would inform Mobisoft's later approach to client relationships and product development. The experience of building, running, and presumably scaling or exiting this first company provided confidence and operational knowledge essential for tackling larger, more complex business challenges.
• Early Years: Village upbringing in Ahmed Nagar district
• Education: Moved to Pune for computer engineering degree
• First Company: Web development and educational products (2-3 years)
• 2009: Co-founded Mobisoft with college classmates focusing on mobility
• 2009-2015: Built comprehensive digital engineering capabilities
• 2022+: AI-first transformation and transportation product development
The Mobility Opportunity Recognition
The transition from his first company to Mobisoft reflected strategic timing and market opportunity recognition that characterized successful technology entrepreneurship. Collaborating with college classmates provided both technical capabilities and shared vision necessary for building a company focused on emerging rather than established technology trends.
"While I was doing that, I teamed up with my college mates, my classmates, and we thought of starting a new venture which will completely focus on mobility. Back then—I'm talking about 2009—back then the mobility ecosystem was building up with Android and iOS ecosystem in place," Nitin describes the strategic decision to focus on mobile technology during its early adoption phase rather than entering established web development markets with intense competition.
The timing proved prescient: 2009 represented the early stages of the smartphone revolution that would reshape entire industries over the following decade. By positioning Mobisoft to serve both individual users and enterprises navigating mobile transformation, the founding team created opportunities to grow with the market rather than competing for share in mature segments.
This early strategic focus—"we saw opportunity that we can create a company which can focus on mobility and we can be at a center where we are addressing different problems for users as well as enterprises"—established the pattern of identifying emerging technology trends and building specialized capabilities ahead of mainstream market demand that continues to characterize Mobisoft's approach to business development.
Evolution from Mobile-First to Full-Stack Digital Engineering
Beyond Mobile: Comprehensive Digital Capabilities
The rapid evolution of mobile technology markets forced Mobisoft to recognize that sustainable competitive advantage required broader capabilities than single-platform specialization could provide. As mobile development became commoditized and client expectations expanded beyond basic app development, the company pivoted toward comprehensive digital engineering services that addressed entire technology ecosystems rather than individual components.
"When we started our thought process was okay, we'll focus on mobile. In a year or two we have realized that it's not about mobile—as a company you need a complete digital engineering competency," Nitin explains the strategic evolution that prevented Mobisoft from being trapped in a narrow niche as mobile development became table stakes rather than differentiating capability.
The expansion into end-to-end product engineering required significant investment in talent, processes, and client relationship management. "We built our entire digital technology stack which will focus on end-to-end product engineering offering to global clients right from UX research to scalable cloud implementation and in between everything like web application, mobile application, backend, analytics, data," he describes the comprehensive service portfolio that enabled Mobisoft to serve as primary technology partner rather than single-capability vendor.
This strategic breadth provided crucial advantages during market evolution cycles: clients increasingly preferred working with integrated partners who could handle complete project lifecycles rather than managing multiple specialized vendors across different technology components and development phases.
Global Client Portfolio and Industry Diversification
Mobisoft's geographic expansion into the United States market provided both revenue diversification and exposure to different industry challenges that informed the company's understanding of market opportunities and technology applications. The Houston office location proved particularly strategic, given the city's concentration of healthcare and energy companies requiring sophisticated technology solutions.
"Mobisoft is also present in US. We work out of Houston office as well and we got a facility in Pune. So we got a good exposure working in Houston. Houston is known for oil and gas and healthcare," Nitin describes the strategic market positioning that provided access to industries with substantial technology budgets and complex problem-solving requirements.
The healthcare sector engagements proved particularly valuable for developing deep industry expertise and relationship networks. "In healthcare we partnered with university research groups. We partnered with local startups who were solving complex problems around patient care or patient adherence, clinical trials," he explains the collaborative approach that positioned Mobisoft as innovation partner rather than mere service provider.
One notable healthcare partnership demonstrates the company's ability to handle sophisticated, regulated industry challenges. "One of the startups called Carery—we work with them who were trying to solve a chronic care problem specifically for cancer patients. We partnered with them to build an entire product for them wherein patient can be provided interface or say iPad application or mobile application the moment they get out of hospital and their entire care coordination will happen through this platform," he describes a comprehensive solution that addressed real patient needs while navigating healthcare compliance and integration requirements.
Working with startup Carery, Mobisoft developed a comprehensive chronic care platform specifically designed for cancer patients. The solution provided iPad and mobile applications enabling complete care coordination once patients left the hospital, successfully deployed across major US hospitals. This partnership exemplifies how Mobisoft serves as intellectual property development partner, building entire technology stacks for innovative startups solving complex healthcare challenges.
Client Relationship Evolution and IP Partnership
The progression from service provider to intellectual property development partner represents Mobisoft's strategic evolution toward higher-value client relationships and more sophisticated engagement models. Rather than simply executing predetermined specifications, the company increasingly collaborates on solution design, technology architecture, and product strategy development.
"Over the period right from 2009 to till date we have gained that entire competency of building end-to-end product in-house and we have been offering product engineering services to all global clients," Nitin explains the capability development that enables comprehensive project ownership from concept through deployment and ongoing maintenance.
The diversity of client engagement models—"we are fortunate enough to got opportunity to work with startups, SMEs, large enterprises and got different complex problems to solve, different range of solutions which we have built across the industry"—provided Mobisoft with broad experience base essential for transitioning toward product development and AI solution offerings.
Particularly valuable were partnerships with technology entrepreneurs and startups where Mobisoft "really helped them building a complete intellectual property, partnered with them to build end-to-end product for them." These relationships provided experience in product strategy, market validation, and technology innovation that would prove essential as the company developed its own product offerings in transportation and AI services.
Strategic Pivot to Transportation and Urban Mobility Solutions
Market Opportunity Analysis and Product Vision
Mobisoft's transition from pure services to product development reflects strategic recognition of massive market opportunities in urban transportation and logistics, driven by fundamental demographic and technological trends reshaping how people and goods move through increasingly crowded cities worldwide. The decision to focus on transportation represents both market opportunity assessment and technology capability convergence.
"We are building a product suite in transportation and logistics. We have seen that the urban mobility is one of the big problems every country is facing because population is moving to the urban area and we are estimating that almost 70% population by 2050 will move to urban area," Nitin explains the demographic foundation driving transportation technology demand across global markets.
The scale of the challenge creates substantial infrastructure pressure and efficiency requirements that technology solutions can address more cost-effectively than traditional infrastructure expansion. "What it will do is it will create a huge problem. It will put additional pressure on the infrastructure on local transportation and it will also cause inconvenience," he describes the systemic challenges that create market opportunities for smart transportation solutions.
Rather than developing single-application solutions, Mobisoft designed a comprehensive product suite addressing different transportation use cases while leveraging common technology platforms and operational expertise. This approach enables economies of scale in development while serving diverse market segments with specialized functionality.
Comprehensive Transportation Solution Portfolio
The breadth of Mobisoft's transportation product offering demonstrates sophisticated understanding of market segmentation and customer needs analysis across different transportation contexts. Each solution addresses specific use cases while contributing to broader urban mobility efficiency objectives that benefit all stakeholders in transportation ecosystems.
"By addressing, by considering this challenge we have been thinking of building certain sort of solutions which will address different use cases across this industry. So we got solutions around public transportation, around campus transportation, around patient transportation in the sector of non-emergency medical transportation, corporate transportation," Nitin describes the comprehensive approach that positions Mobisoft across multiple transportation market segments.
The corporate transportation focus addresses particularly significant market opportunities given the scale of employee commuting and environmental impact reduction goals many organizations have adopted. "We see that major commute happens between the corporates or corporate employees and they either take the private vehicle or public vehicle or the facility which corporate provide to them," he explains the market segment where technology solutions can generate measurable efficiency gains and cost savings.
Each transportation solution incorporates advanced routing algorithms, real-time optimization, and integration capabilities that enable clients to reduce costs, improve service quality, and contribute to broader environmental sustainability objectives that increasingly influence purchasing decisions across all market segments.
1. Public Transportation: Smart routing and passenger management systems
2. Campus Transportation: University and corporate campus mobility solutions
3. Medical Transportation: Non-emergency patient transport coordination
4. Corporate Transportation: Employee commuting optimization and management
5. Shared Mobility: Platform solutions for ride-sharing and vehicle pooling
6. EV Integration: Electric vehicle fleet management and charging coordination
7. Autonomous Preparation: Infrastructure readiness for autonomous vehicle integration
Technology Integration and Environmental Impact
The environmental and efficiency objectives underlying Mobisoft's transportation solutions reflect broader market trends toward sustainability and resource optimization that influence technology purchasing decisions across all industry sectors. The company's focus on "green mobility" aligns product development with customer values and regulatory requirements driving market demand.
"By doing so our aim is to push green mobility. Our aim is to achieve efficiency by implementing smart routing algorithms, by implementing solution which will reduce the congestion," Nitin explains the environmental and efficiency benefits that provide competitive differentiation and align with customer sustainability objectives that increasingly influence vendor selection decisions.
The forward-looking technology integration anticipates market evolution toward electric vehicles and autonomous transportation systems that will reshape mobility infrastructure over the coming decade. "We see that the future is shared mobility. We see the future is of EVs, electric vehicles and smart commute and also autonomous commute, autonomous vehicles. So we want to be at center of that," he describes the strategic positioning for transportation technology trends that will create new market opportunities and service requirements.
This comprehensive approach enables Mobisoft to serve current client needs while building capabilities essential for future market opportunities as transportation systems become increasingly automated, electrified, and integrated with broader urban infrastructure management systems.
Global Deployment Strategy and Market Adaptation
International Market Penetration and Customization
Mobisoft's approach to global transportation solution deployment demonstrates sophisticated understanding of international business requirements and regulatory complexity that characterizes successful technology companies serving multiple geographic markets. Rather than pursuing one-size-fits-all solutions, the company developed flexible platforms that accommodate local requirements while maintaining operational efficiency.
"This is for a global market. In India also we have been working with the companies. We got almost 50 plus deployments for various clients and we are offering this as an off-the-shelf solution to different clients and tailored those as per their specific requirement," Nitin explains the balanced approach between standardization and customization that enables efficient global scaling while meeting local market needs.
The customization requirements reflect complex regulatory and cultural differences across international markets that technology solutions must accommodate to achieve successful adoption. "Every country, every client has a regulatory requirement, data privacy requirement and sometimes they also have their own custom requirements," he describes the adaptation challenges that require sophisticated technical architecture and operational flexibility.
This market complexity influenced Mobisoft's decision to offer solutions as customizable platforms rather than pure software-as-a-service offerings that might not accommodate diverse regulatory and operational requirements across different countries and client organizations.
Service-Product Hybrid Model
The strategic decision to offer transportation solutions as "flavored" or customized off-the-shelf products rather than standardized SaaS platforms reflects practical understanding of enterprise technology adoption challenges and implementation requirements that pure software offerings often cannot address adequately.
"Sometimes it is difficult for you to offer that as a SaaS solution. Hence we chose a route of offering that as a flavored solution, off-the-shelf solution to the clients who really want to solve some problem and they need a technology and we become their technology partner," Nitin explains the strategic positioning that enables Mobisoft to serve as comprehensive solution provider rather than software vendor.
This approach enables deeper client relationships and higher-value engagements while providing ongoing revenue streams through solution management and optimization services. "We become their technology partner to provide solution and also managing the entire lifecycle of that solution," he describes the comprehensive service model that generates recurring revenue while ensuring client success and satisfaction.
The hybrid model also provides valuable market intelligence and product development feedback that pure software companies might not receive, enabling continuous improvement and feature development based on real-world deployment experience across diverse client environments and use cases.
AI Transformation and Strategic Technology Integration
AI Services Portfolio and Market Response
The emergence of ChatGPT and large language models created unprecedented opportunities for technology companies to add value for clients through AI integration, but also presented strategic challenges about which AI capabilities to develop internally versus partnering with established providers. Mobisoft's approach emphasizes practical AI enablement rather than foundational AI research or model development.
"In AI space still it's emerging and a new space for most of us and there are a lot of possibilities and what we have seen, what all of us have seen, suddenly the moment we saw the ChatGPT and what wonder ChatGPT and LLM are doing, that sparked possibilities of AI mainly generative AI," Nitin explains the market transformation that created opportunities for companies with strong implementation capabilities and client relationships.
Rather than attempting to compete with OpenAI or Google in foundational model development, Mobisoft focused on practical AI application and integration services that leverage existing AI ecosystems while solving specific client challenges. "Right now as a company strategically we are building our competency around generative AI. At the same time we are building solution accelerators using AI," he describes the focused approach that emphasizes practical value delivery over research and development.
The solution accelerator strategy enables Mobisoft to offer sophisticated AI capabilities without the massive infrastructure and research investments required for foundational AI model development, while providing clients with proven, deployable solutions rather than experimental technology.
AI Integration and Legacy System Enhancement
One of Mobisoft's most valuable AI service offerings addresses the practical challenge many enterprises face: integrating AI capabilities into existing systems without disrupting operations or requiring complete technology stack replacement. This approach recognizes that most AI value creation occurs through enhancement rather than replacement of established business processes.
"We are helping global clients to have that AI enablement in their existing system without disturbing their service offerings to their stakeholders or users," Nitin explains the practical approach that reduces client risk and implementation complexity while delivering measurable AI-driven improvements in efficiency and capability.
The integration approach leverages existing AI ecosystem components rather than requiring clients to develop AI capabilities internally. "We are doing that by utilizing the existing ecosystem because you got multiple LLMs available in the market, you've got cognitive services offered by all the big companies out there including Google and Amazon," he describes the partnered approach that enables sophisticated AI implementation without massive infrastructure investments.
This strategic focus on integration and enablement positions Mobisoft as AI implementation partner rather than AI research company, enabling faster time-to-market for client AI initiatives while providing ongoing optimization and management services that generate recurring revenue streams.
Client AI Use Cases and Market Education
The diversity of AI use cases Mobisoft addresses for clients demonstrates both the broad applicability of AI technologies and the importance of thoughtful implementation that solves specific business problems rather than pursuing AI for its own sake. Each use case provides insights into practical AI application across different industries and business functions.
E-commerce automation represents one particularly compelling AI application area. "One of the clients approached us saying that they are doing traditional photo shoots for their range of products mainly for e-commerce. Is there any way for automating that photo shoot by leveraging the latest model or generative AI," Nitin describes a use case where AI can generate substantial cost savings and operational efficiency improvements while maintaining quality standards.
Content generation and product catalog management offer additional AI value creation opportunities for e-commerce clients. "I want to leverage generative AI which can smartly recommend what description you should have for each and every product at the same time it should not hallucinate and give correct information because otherwise it will misguide the potential customer," he explains the practical requirements for AI solutions that must balance automation efficiency with accuracy and reliability.
Private AI deployment represents the most sophisticated client requirement, addressing enterprises with sensitive data and security requirements that prevent use of public AI services. "They need a system, they want to utilize the true capability of LLM where they want to have their private LLM deployed within their organization or on their GPUs and which will train on the research knowledge they have," Nitin describes enterprise AI requirements that require sophisticated technical capabilities and security expertise.
• E-commerce Photography: Automated product photo generation for complex items like Indian saris
• Product Catalog Management: AI-generated descriptions with SEO optimization and accuracy controls
• Enterprise Knowledge Systems: Private LLM deployment for confidential research data
• Legacy System Integration: AI capabilities added without disrupting existing operations
• RAG Implementation: Knowledge retrieval systems for enterprise document management
AI Market Dynamics and Implementation Strategy
AI as Marketing Gimmick vs. Genuine Value Creation
The rapid adoption of AI terminology across all industries has created both opportunities for legitimate AI implementation and challenges related to AI "washing" where companies claim AI capabilities primarily for marketing rather than operational value creation. Mobisoft's approach emphasizes ROI-driven AI implementation over technology adoption for its own sake.
"What I have witnessed recently is some companies are using AI as a gimmick tool for marketing. So they are just simply saying that we have AI features as well. AI inside earphones, AI in washing machine, AC, refrigerator, you name it, TV. Of course there are some use cases but I think in lot of cases it's overkill. AI is not required in many of those places," Nitin observes the market tendency toward AI claims that may not provide genuine user value or operational improvement.
This market dynamic creates opportunities for companies like Mobisoft that can provide strategic consultation about when and how to implement AI capabilities effectively. "It is very obvious because everyone is seeking for differentiation and AI is a buzzword which typically attracts potential customers and also investors. Investors like that you have AI enablement in the product," he explains the market pressures that drive AI adoption decisions regardless of practical value creation potential.
The consulting approach focuses on economic value assessment rather than technology implementation for marketing purposes. "Our take is always on whether it is really solving a problem, is it ROI-driven? Otherwise you will be spending not only on building things but you will be also spending a recurring cost of maintaining the AI capability," Nitin describes the practical financial analysis that should guide AI implementation decisions.
Specialized AI Tools and Technology Selection
The rapidly evolving AI tool ecosystem presents both opportunities and challenges for companies implementing AI solutions on behalf of clients. The proliferation of specialized AI services requires continuous evaluation and strategic technology selection that balances capability, reliability, and cost considerations across different use cases and market segments.
"Now we are moving towards specialized LLMs, we are moving towards specialized systems or AI agents which are doing a specific task more efficiently than the generic models. So there are range of tools available for each of the use case be it photo, be it video and it is continuously evolving," Nitin explains the market trend toward specialized AI solutions that offer superior performance for specific applications rather than general-purpose AI capabilities.
The pace of AI tool evolution creates strategic challenges about technology selection and client recommendations. "When I'm saying evolving it's not about years, it is literally a week. Every week you would see that additional capabilities or better model with better efficiencies or new model with efficiencies and it becomes very tricky for you to take a decision which service needs to be used," he describes the rapid innovation cycle that requires continuous market monitoring and technology evaluation.
Mobisoft's approach emphasizes research-driven technology selection and maintaining alternative options to ensure client solutions remain viable as the AI ecosystem evolves. "Our approach when it comes to using specialized services or specialized AI tools is always research oriented. We experiment ourselves and then we actually recommend to the clients that these are the services we recommend to use, at least they will sustain for a couple of months or years and we also have alternative to those," he explains the risk management approach that protects client investments while enabling access to cutting-edge AI capabilities.
Future of IT Services in the AI Era
AI Impact on Creative and Technical Jobs
The transformation of software development, testing, and IT operations through AI-powered tools represents one of the most significant disruptions facing technology services companies, particularly Indian firms that built substantial businesses on labor arbitrage and resource optimization. Mobisoft's perspective on this transformation emphasizes adaptation and reskilling rather than job replacement.
"Any creative job in the world will or is getting impacted with AI. And that will happen over the period of time because as AI efficiency will improve, ultimately the outcome would be better and better and it will replace certain jobs, but at the same time it will also create a lot of opportunities for next generation of using true capabilities of AI," Nitin explains the dual impact of AI advancement on employment in creative and technical fields.
Rather than viewing AI as purely job-displacing technology, he emphasizes the efficiency enhancement potential that enables skilled professionals to achieve superior outcomes while working on higher-value activities. "Consider example of a developer or a QA. These days they are equipped with certain tools like Claude or Lovable or any developer assistance tool which are actually helping them to improve their efficiency and make use of true AI capabilities, help them with coding or writing test cases," he describes the practical AI integration that augments rather than replaces human capabilities.
The key distinction involves skill development and adaptation rather than resistance to AI adoption. "It will act as an efficiency tool. So as an organization, every organization or every business will have to transition through reskilling of their people, will have to transition through their processes and fit AI capability into their processes," Nitin explains the organizational transformation required to leverage AI effectively while maintaining competitive advantage.
Companies and professionals must focus on continuous learning and AI tool mastery rather than competing with AI capabilities. The future belongs to those who can effectively integrate AI tools into their workflows while developing skills that complement rather than compete with artificial intelligence. Organizations need systematic reskilling programs and process adaptation to remain competitive in AI-enabled markets.
Organizational Restructuring and Workforce Evolution
Mobisoft's internal experience with AI adoption provides practical insights into the organizational changes required for effective AI integration while maintaining service quality and client relationships. The company's approach emphasizes structured evaluation and client collaboration rather than unilateral AI implementation that might create legal or operational risks.
"We have been witnessing restructuring definitely, adoption of AI frameworks and tools. So we as a company we have a separate division who is actually responsible for evaluating changes in the practice be it development practice or any discipline in the organization that how we can make use of certain tools and frameworks within legal boundaries," Nitin describes the systematic approach to AI adoption that ensures compliance while maximizing operational benefit.
The legal and client relationship considerations around AI-generated code reflect broader industry challenges about intellectual property, liability, and service agreements in AI-enabled development environments. "There is also debate on whether code generated by AI tools being used or not. So we take client's consent also for the same," he explains the consultation approach that maintains trust and transparency while enabling AI-driven efficiency improvements.
The workforce restructuring reflects efficiency improvements rather than simple headcount reduction. "We see that there is restructuring happening because of efficiency improvement and definitely we also see that there is need of adoption at the same time restructuring of entire organization and that is happening I think in every company," Nitin observes the industry-wide transformation that requires strategic planning and change management rather than reactive responses to AI adoption pressure.
Five-Year Vision and Industry Evolution
Looking toward 2030, Mobisoft's strategic vision emphasizes product-focused revenue streams supported by services capabilities rather than pure service business models that may become increasingly commoditized as AI tools enable more efficient software development and deployment processes.
"What we have as a company plan ahead is to really build subject matter expertise in certain industries, truly use capabilities of digital technology at the same time AI and ML capabilities and build products which are truly solving some problem and build our entire story based on the product and keep service as a backbone to support products," Nitin explains the strategic transition that positions the company for long-term sustainability in an AI-enabled market environment.
The shift toward "productized services" reflects market demand for faster implementation and reduced resource requirements that traditional custom development often cannot provide efficiently. "What we foresee is clients are impatient, they need something quick with less resources and with service not every time you can achieve that," he describes the market pressure driving demand for hybrid product-service solutions.
The future business model emphasizes off-the-shelf components and solution accelerators that can be quickly customized for specific client requirements rather than building everything from scratch. "The time will be that most of the companies will have something off the shelf even though they are offering services, they will have either solution accelerators, they will have something agentic AI component built or services built and clients want those services quickly," Nitin predicts the evolution toward platforms and accelerators that enable rapid deployment while maintaining customization capabilities for specific use cases.
• Product-Centric Model: Revenue focus shifts from services to product licensing and solutions
• Industry Specialization: Deep expertise in transportation, healthcare, and logistics verticals
• AI Integration: Native AI capabilities across all product offerings and client solutions
• Solution Accelerators: Off-the-shelf components enabling rapid client deployment
• Hybrid Delivery: Products supported by specialized services and customization capabilities
• Global Expansion: Multiple market presence with localized solution variants
Entrepreneurial Advice for the AI Era
Strategic Idea Selection and Market Research
The rapidly changing technology landscape and the emergence of large platform companies offering AI-enabled services create both opportunities and risks for new entrepreneurs attempting to build sustainable competitive advantages. Nitin Laoti's advice emphasizes thorough market research and differentiation strategy rather than pursuing obvious AI applications that may be quickly commoditized by established players.
"I would say do a lot of research before you are starting either product venture or service venture because any wrong move can disrupt. I'll give you example like you have video startups who is creating AI-based videos, AI-generated videos and tomorrow Google or someone just launching a service which will kill your product idea right away because they are offering that as a by default service," he explains the strategic risk facing entrepreneurs building on top of AI capabilities that major platform companies might integrate directly into their core offerings.
The competitive threat from established platform companies requires entrepreneurs to identify opportunities with sustainable differentiation that cannot be easily replicated or acquired by larger competitors. This involves focusing on specific industry problems, unique data advantages, or specialized expertise rather than pursuing general-purpose AI applications that lack barriers to entry.
The research requirement extends beyond technical feasibility to include competitive landscape analysis, market timing assessment, and sustainable advantage evaluation. "For budding entrepreneurs I would say that choose your idea wisely when it comes to building a product and at least see that for next there has to be a strong differentiation and difficult for someone to kill your idea," Nitin advises the strategic thinking required for building defensible businesses in rapidly evolving technology markets.
Differentiation and Competitive Advantage
Building sustainable competitive advantages in AI-enabled markets requires more sophisticated strategy than traditional software development because AI capabilities can be rapidly commoditized and integrated into existing platforms. Successful entrepreneurs must identify unique value propositions that combine technology capabilities with market access, data advantages, or specialized expertise that larger competitors cannot easily replicate.
The differentiation requirement involves understanding not just what technology can do, but also what specific problems need solving and why existing solutions fall short of meeting customer needs adequately. This requires deep industry knowledge, customer development expertise, and strategic patience to build solutions that address real rather than perceived market opportunities.
The "difficult to kill" criterion reflects the need for competitive moats that protect against both startup competition and platform company expansion. These might include proprietary data sets, exclusive partnerships, regulatory advantages, or deep integration with existing customer workflows that create switching costs and relationship advantages.
Execution and Market Timing
Beyond strategic planning, successful entrepreneurship in the AI era requires effective execution capabilities and market timing awareness that enables companies to launch solutions when market conditions and customer readiness align with product capabilities. The balance between thoroughness and speed becomes crucial in rapidly evolving markets.
"The new generation is smart enough. They have all they got all the resources. They got people like you, podcast like you where they got to learn many experiences and all the knowledge is out there. So I don't have special advice for them but when it comes to product idea that's what I would say that choose your idea smartly and then get started, hustle," Nitin concludes his advice by emphasizing that while strategic planning is essential, execution and persistence remain the determining factors in entrepreneurial success.
The emphasis on "hustle" reflects the continued importance of execution capabilities, customer development, and iterative improvement that characterize successful startups regardless of the underlying technology trends or market conditions they navigate during their development phases.
About the Guest
Nitin Laoti serves as co-founder of Mobisoft, a digital product development company that has successfully evolved from mobile-first services to AI-enabled solutions and transportation technology products serving global enterprises across healthcare, logistics, and urban mobility sectors. His entrepreneurial journey from a small village near Ahmed Nagar to building a company with operations in Houston and Pune demonstrates the transformative potential of strategic technology focus combined with practical execution capabilities.
Beginning with web development and educational products immediately after his computer engineering graduation, Nitin gained foundational business experience before co-founding Mobisoft in 2009 with college classmates to capitalize on the emerging Android and iOS mobile ecosystem. Under his leadership, the company expanded from mobile application development to comprehensive digital engineering services, building capabilities across UX research, web and mobile applications, backend development, analytics, and cloud implementation.
Mobisoft's evolution reflects strategic adaptation to market changes and technology trends, transitioning from pure services to product development while maintaining strong client partnerships. The company's transportation and logistics product suite addresses urban mobility challenges affecting 70% of the global population expected to live in urban areas by 2050, with over 50 deployments across international markets. Simultaneously, the company has positioned itself as an AI enablement partner, helping enterprises integrate artificial intelligence capabilities into existing systems without operational disruption.
Nitin's approach to entrepreneurship emphasizes practical problem-solving, strategic market timing, and sustainable competitive advantage development rather than pursuing technology for its own sake. His insights into AI's impact on IT services, the importance of thorough market research, and the need for differentiation in rapidly evolving technology markets provide valuable guidance for entrepreneurs navigating the intersection of artificial intelligence and traditional business model innovation in an increasingly automated economy.